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G5 5587 Latest Realtek audio driver breaks sound entirely
February update for Realtek audio driver (6.0.1.8619_A02) breaks my sound entirely. No speakers recognized by windows and when I click the speaker in the taskbar it just goes right into troubleshooting with no fix eventually being the verdict. Rolled back to an older driver (6.0.1.8551_A01) and this seems to fix my issue, at least I can, you know, actually use my speakers and headphones. So that's good. But seriously? This was an approved update? What the **bleep**?
DELL-Jesse L
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August 20th, 2019 05:00
Arun Alex,
Click my name and private message me the pc service tag number.
DELL-Jesse L
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16.8K Posts
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August 21st, 2019 11:00
Arun Alex,
Click my name and private message me the pc service tag number.
Kenshin-2526
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January 17th, 2021 02:00
hey i had the same issue just before i updated bios of this computer dell G5 5587 and now its working flawlessly. check out this link and update yours. hopefully itll work for you too. here's the link : https://www.dell.com/support/home/en-us/product-support/product/g-series-15-5587-laptop/drivers
also if you havent installed realtek latest driver then i recommend install audio driver as well.