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1 Rookie

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2 Posts

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June 16th, 2024 15:56

Wired connection isn't working on linux distros

I have dual-boot system with Windows and Ubuntu. On Windows my internet connection works properly. On Ubuntu the connection works only on Wireless, but I can't connect on Wired connection. I've tried several linux distros and I've tried via Live Mode. It's still not working. 
Is it issue with BIOS?

10 Elder

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24K Posts

June 16th, 2024 16:07

No.  It's either a driver issue or a hardware issue.

Does the wired connection work under Windows?  If it does, it's a driver issue;  you'll need to consult the Ubuntu community for driver support on whatever unspecified system you have.

10 Elder

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24K Posts

June 16th, 2024 17:31

If the wired Ethernet doesn't work under either OS, and the system is in warranty, call Dell for repair -- the mainboard will need to be replaced.

If the system is out of warranty, you'll end up needing a USB Ethernet adapter anyway, so you can try one of those.

At $30  or less vs. at least a couple of hundred for a system board, plus labor it's the solution to a failed Ethernet adapter/port.

1 Rookie

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June 16th, 2024 17:18

@ejn63​ If it's a hardware problem, how can I diagnose it?

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