Unsolved
1 Rookie
•
13 Posts
0
477
April 29th, 2023 18:00
G7 7500 Suddenly Sleeping While In Use
My G7 7500 is suddenly going into sleep mode with a Critical Battery error for no reason, even while in use. The laptop is docked and plugged in, and the battery is never low. Despite this, after a recent update with SupportAssist the laptop will going into an emergency sleep mode due to an event related to a critical battery power state. This is extremely irritating as the event has been random with no indication ahead of time of the event. This is entirely new as of two days ago. See screen captures. Anyone else having this issue? Is there any way to get this issue corrected?
No Events found!
crimsom
9 Technologist
•
6.1K Posts
0
April 30th, 2023 01:00
G Laptops (Inspirons) are not Alienware Laptops - Dell Community.
Taffu
1 Rookie
•
13 Posts
0
April 30th, 2023 04:00
Please delete the post, reposted in the correct category.
AdrianG001
6 Operator
•
4K Posts
0
May 5th, 2023 02:00
Or Follow the steps below.
Start- Settings- System-Power and Sleep- change the settings here to meet your profile you like. Then, click advanced power settings at the bottom and do the same for the categories on the left hand column. You can set to never have your system sleep.
Anirudh Singh
1 Rookie
•
3 Posts
0
July 11th, 2023 23:00
Did you find the solution if not then do what I say because I found a solution for the laptop's random sleep while operating, the solution is simple just load your bios settings to BIOS default and it will work fine if you are also getting keyboard Windows key stop working then do the same for that because its a bios problem and it's a test and trial method.