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September 27th, 2020 17:00

HELP - Inspiron 15 7559 stuck not responding with every program

Hello! I've using this computer for a long time, had worked perfectly to play Overwatch, recently I upgrade the RAM to 16 GB, but now there was an update of Windows 10, and now every time I want to use any app and change it, it get's a not responding for around 30 seconds - 1 min and then works fine. BUT THIS DIDN'T HAPPEN BEFORE. Is anyone in the same situation.  

 

I had this computer for now 5 years: 

Specs: 

i5 

gtx 960M

ssd where windows it's installed (256 GB) 

and other disk 1TB 

 

Updated until: 

2020-09-27

6 Operator

 • 

5.6K Posts

September 27th, 2020 18:00

To rule out hardware issues, run Dell Diagnostics.  F12 at boot up.

September 29th, 2020 00:00

Screenshot_20200929-011338.jpg

Hello, this is the only error that I got, but before I had that problem too and worked fine : thinking: 

September 30th, 2020 00:00

IMG_20200929_011941.jpg

IMG_20200929_011928.jpg

 

IMG_20200929_011917.jpg

Screenshot_20200929-011338.jpg

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