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June 27th, 2019 12:00
Incorrect warranty dates
I bought Dell Laptop - Inspiron 15 3000 3 days ago from a shop. The purchased date is 24-June-2019. However, the Dell Support applications (both desktop and online) show that the warranty start date and end date are: Aug 24, 2018 and Aug 26, 2019. Please guide me what should i do to get the correct warranty dates.
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Mary G
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June 27th, 2019 12:00
If you did not buy directly from Dell or an approved retail seller, you should check with the shop. The warranty starts on the shipping date. You might have bought an overstock item or return or even used/refurbished. Ask them about the warranty and see if it can be transferred for the last 2 months. Return it if you are not happy with that.
unBIOSed
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June 27th, 2019 15:00
@Jyo0681
I had something similar with HP - I just gave them a call, and they adjusted the dates. I would try something similar. I recall I had to give them the date of purchase, or something, so be sure to have the receipt handy just in case.
Baddi
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January 26th, 2025 04:14
I brought dell latitude 3540 on 25/1/2025 and my warranty ends on 17 Oct 2027.but have taken 3 years warranty but I have got only 2 years 9 months in the online. Any solution for this issue please.