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April 1st, 2021 05:00

Inspirion 7501 Headset problem.

If I connect any headset, only the headphone works even if the pc recognize the microphone correctly.
If I try to do some test the Mic never catch any sound unless I connect the headset only with the Mic jack, in that case the Mic works but obviously the headphone do not.

To avoid useless answers that I already found online:
- I already set the headset option in Wave;
I already check that the microphone have the right access;
- I already set the microphone of the headset as the default one;
- This problem is identical in both Windows 10 and Ubuntu 20 (I have dual boot);
- The headset works perfectly in any other device (desktops, laptops and phones).

It seems almost a problem of the PC 3.5mm jack itself.

Sorry for the bad English, I hope somebody will give me a solution.

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April 1st, 2021 09:00

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