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February 12th, 2021 07:00
Inspiron 17 3780 stopcode loop
My laptop is stuck in a stopcode restart loop. Error message on blue screen is WHEA INTERNAL ERROR. It enters dell support assist eventually and repairs. However it reverts to the blue screen on restart the same problem happened when trying to use safe mode via the winre screen. There are no problems with hardware and all my files are in various cloud storage. It is making working from home problematic. Is there a way to fix without having to do a factory reset?
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DELL-Cares
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February 12th, 2021 07:00
Sarejac,
If the WHEA_INTERNAL_ERROR error is caused by a corrupt system file, the SFC scan will fix it.
Here's how to run SFC scanner on Windows 10:
Right-click the Start Menu button and open Command Prompt (Admin).
Enter the following line and press Enter: sf c / scannow
Please wait until the process has finished (it may take a while).
If the solution is found, it will be applied automatically.
Close the command prompt and restart your computer.
Sarejac
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February 12th, 2021 08:00
Unfortunately I can't get windows to open tone able to do that. It won't open in safe mode either.
Sarejac
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February 12th, 2021 08:00
So computer suddenly randomly started and tried the SFC fix.
However, it has not worked and blue screen loop has restarted.
DELL-Cares
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February 12th, 2021 08:00
Sarejac,
Please click the links here and here for resetting or restoring Windows.