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September 7th, 2020 01:00
Inspiron 3593, Bluetooth, WiFi issues
I have a Dell Inspiron 3593 with a Qualcomm QCA9377 Wifi And BT Chip, and I have two issues =
1. The WiFi network at my school connects to my laptop but I cant access the internet. Every other network I join works fine.
2. A few days ago my Bluetooth suddenly stopped working. I plugged in a USB Bluetooth adapter and it works fine.
I have tried to update the drivers, reinstall the drivers, and reset my WiFi configuration. But nothing fixes it, Should I buy a different chip? I found this this one, will it fix my issue? My laptop is still in warranty, can Dell fix it?
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DELL-Cares
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September 7th, 2020 19:00
We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.
DELL-Cares
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September 7th, 2020 22:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.