Unsolved

Closed

1 Message

172

June 18th, 2023 15:00

Inspiron 5400 touchpad issue

My touchpad has been working intermittently for the past month or so but I haven’t noticed much because I use a mouse but I recently ran a diagnostic from the bios and it shows that a cable or something for the touch pad is not installed. Any ideas what to do?

(in the device manager  it also shows one driver in HID having some issue but uninstalling and restarting doesn’t do anything)

image.jpg

6 Operator

 • 

4K Posts

June 19th, 2023 02:00

Check the touchpad settings

If your Dell doesn't have a touchpad function key, you can access the setting directly. Here's how:

  1. Type “touchpad settings" in the search bar on the bottom left of the screen.
  2. Make sure the touchpad is turned on. For extra peace of mind, check the Touchpad sensitivity setting. If it's set too low, that may be your issue.

In case you changed some of these settings, you can change them back by scrolling to the bottom of the touchpad settings and resetting them.

Check the touchpad settings in BIOS

The Basic Input/Output System (BIOS) is the software responsible for booting up your laptop. But sometimes it malfunctions during updates or due to viruses, and that may be the reason your mousepad isn't working.

To turn it back on, follow these steps:

  1. In the search bar on the bottom-left of the screen, type "advanced startup" and click Change advanced startup options.
  2. Under Advanced Startup, select Restart Now.
  3. Find the Internal Pointing Devicesetting. You can find it in your advanced settings. Make sure it's turned on.
No Events found!

Top