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3 Posts
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1306
April 30th, 2019 14:00
Inspiron 5555 BIOS Update Failed
Greetings,
I have been trying to fix this laptop for 2 days now. The laptop was powered off during a BIOS update (not by me, mind you). I've read through other forum threads, but so far the problem hasn't been resolved. I will outline what I've tried below.
1. Use AMIUCP to extract the r00 and r01 files as AAL12.hdr and AAL13.hdr.
2. Put these files on a USB flash drive, plugged in on the power-button side of the computer
3. Remove the battery from the computer
4. Hold the "End" key while plugging in the charger
The computer powers on, the fans spin at full speed, the keyboard backlight turns on, but the issue does not resolve itself.
I've tried these steps with the A06, A08, and A12 BIOS updates. I've used a 4GB FAT flash drive and a 8GB FAT32 flash drive. I've tried adding extra files for AAL12A06.hdr (swap A06 with A08 and A12 when using those BIOS updates).
When using the A08 or A12 update files, the computer powers off after a couple of minutes. When using the A06 update files, the computer stays powered on seemingly forever. Pressing (not holding) the power button does not turn the computer off, the keyboard backlight does not stay on.
In all cases, the computer returns to its non-functioning state. Pressing the power button does nothing. No lights, no fan spins, no anything. At this time, I firmly believe I have read every BIOS-related article on the internet regarding the Inspiron 5455, 5555, and 5755.
The laptop is not under warranty. I don't have the experience or tools to desolder and reflash the BIOS chip. I don't have the money to buy a new motherboard or computer. I feel as if I'm getting "somewhere" with these steps, but I must be missing something.
Any help is appreciated,
robocoffee
robocoffee
3 Posts
0
May 15th, 2019 06:00
*bump*
Still having this issue. This seems to be a pretty common issue with the Inspiron A12 BIOS update. Has anyone else managed to fix it?
Teetertotter
2 Intern
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293 Posts
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May 15th, 2019 06:00
Have you thought about taking it to a reputable repair shop in your area. Describe your issue and see what he has to say and cost estimate. Maybe see a couple of people. If you are a distance away, call them to get their advice and go from there.
https://www.howtogeek.com/136881/htg-explains-do-you-need-to-update-your-computers-bios/
inroo
1 Message
0
June 26th, 2020 06:00
Hey! Have u found a solution? I have exactly the same problem Purchased June 29, 2015. Warranty expired September 27, 2016.
robocoffee
3 Posts
0
June 26th, 2020 07:00
I'm sorry to hear that. I never found a fix for this issue. I documented everything I tried in this thread and I doubt any local repair shop would have even done those things. (I've worked in computer repairs for a decade)
I think Dell would have to provide specific files and instructions to fix this issue, but I imagine they will only do that if you are under warranty.
For this issue where you cannot get into the BIOS or operating system, has anyone tried the Laptop BR2 instructions here?
How to Recover the BIOS on a Dell Computer or Tablet
Dell-Admin