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5 Posts

988

May 17th, 2021 17:00

Inspiron 5570 gpu crashing(?)

Spoiler
(reposting here because it seems that I didn't post in the right place before)
(reposting here because it seems that I didn't post in the right place before)

System model: Inspiron 5570

BIOS version: Dell Ic. 1.4.1, 24/12/2020

Problem: Display crashes during games. Everything freezes, I get a message about gpu restarting and program (game) having to close. Screen blacks out for about a sec, comes back and I get another error from radeon about graphics driver timeout.

I ran a dignostics from F12 and also a full test from the website. Everything passed. 

Screenshot 2021-05-18 010343.jpg

All the x's are from when it crashed and its happening more frequently now..

Screenshot 2021-05-18 010410.jpgScreenshot 2021-05-18 010437.jpg

10 Elder

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30.2K Posts

May 17th, 2021 17:00

Given the age of the system, it may be due for internal maintenance -- if it's never been thoroughly cleaned internally and had the thermal pads that interface between the CPU and GPU and respective heatsinks replaced, it's overdue for that.  

5 Posts

May 18th, 2021 15:00

That's unfortunate. I'll just give up on it then since it'd probably take a considerable amount of money to get that done. Would rather put it towards a PC. Thanks!

10 Elder

 • 

30.2K Posts

May 19th, 2021 12:00

If you don't want to do it yourself, a local computer shop can do the maintenance for whatever an hour's labor costs in your area -- a new system is not necessary unless you're looking for more capability than the current one affords.

 

1 Message

February 28th, 2022 09:00

This is most likely because of the BIOS on the Inspiron 5570.

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