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2430
Inspiron 5593, backlight bleeding
I recently bought a Dell Inspiron 5593 and I noticed a backlight bleeding in the bottom right corner. I already performed in a lighted room the BIST test and I can see the backlight bleeding only when the lcd goes black.
Below a picture of the laptop during normal use with a windows black background set.
I'd like to know if this is usual and if I can request a repair or replacement.
DELL-Chris M
Community Manager
Community Manager
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54.5K Posts
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December 1st, 2020 09:00
All,
That LCD passes our manufacturer specifications for overall uniformity.
JOcean
7 Technologist
7 Technologist
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12.1K Posts
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January 23rd, 2020 09:00
If the BIST test passes then the screen is not defective per Dell. But this support page has more information. Also note the following from that page...
"Note: Please be aware that some light leakage is to be expected when viewing images with dark backgrounds in dark rooms."
Freya009
25 Posts
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January 23rd, 2020 11:00
D.samm
2 Posts
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January 23rd, 2020 12:00
Thanks for reply @JOcean,
How can I verify if the BIST test passes? The system auto restart after lcd blinks in multiple colors to black, white, red, blue, green.
JOcean
7 Technologist
7 Technologist
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12.1K Posts
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January 23rd, 2020 13:00
This Dell support page will give you more information.