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August 8th, 2020 06:00
Inspiron 7490 Camera Uninstalled
Hello,
I recently bought an Inspiron 14 7490 and had issues with the camera (seems to be more app than hardware).
I saw on a forum post (not on here) to uninstall the camera in Device Manager and reinstall. Now I have uninstalled I am unable to reinstall and cannot find the driver anywhere online.
Could someone help me with how to reinstall ?
Camera is no longer present in Device Manager.
Thanks
Newtonian
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Mary G
6 Operator
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20.1K Posts
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August 8th, 2020 07:00
The win 10 drivers are built in to Windows 10. Lots of incorrect info is based on older operating systems. See this--
https://www.dell.com/support/article/en-us/sln85507/using-troubleshooting-and-resolving-driver-issues-on-your-dell-webcam?lang=en
The camera is hardware and is still under warranty.
Make sure you completely shutdown the computer before rebooting to give Windows a chance to refresh the hardware list. You can refresh the list of devices in Device Manager by clicking on the screen icon on the menu to Scan for changes.
Ayeza-Khan
2 Posts
0
September 29th, 2020 07:00
Did you find the solution ?