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February 18th, 2019 00:00
Inspiron 7572 laptop screen alignment gone wrong!!!
I received my order Inspiron 7572 laptop in 5 working days which was very good. Was highly excited to switch to DELL after having high quality laptops from Sony, Lenovo and Microsoft, but the happiness was short lived.
I have noticed a defect in my laptop. The screen of the laptop is defective! As you can see in the pictures the screen is not aligned properly. It looks to be down from left hand top side (you can see a increase in the black gap between bezel and the edge of screen) as compared to the right side (the gap between bezel and the screen is perfectly normal).
Is this a rare defect or commonly found by DELL users?
I am really not happy with this kind of defect. This defect reflects very poorly on the quality of workmanship. This kind of defect is really not tolerable and raises a lot of doubt on the QC processes you have.
I am hopeful that this is resolved as soon as possible to prevent further inconvenience. I planned to use this laptop for a very important project and it is really getting hampered with this issue.
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amit.thorat111
3 Posts
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February 18th, 2019 00:00
Teetertotter
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293 Posts
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February 18th, 2019 06:00
Human QC checking at factory? Since it is new, myself, I would call DELL support. It is under warranty.
I know, it is very frustrating and been there with another mfg, but took care of me. My granddaughter has been using it the past 3 years.
It can be like buying a new car made on a Monday or Friday, here in the states, that is. lol Been there too. No fun.