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27.5K Posts

July 14th, 2020 09:00

Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.

10 Elder

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30.6K Posts

July 14th, 2020 09:00

The error has nothing to do with the Android emulator -- it's a hard failure of the hard drive.

You'll need to replace the hard drive with a new one.

If you need a part reference, post the full model number (Inspiron 3141, 3339, etc.).

 

2 Posts

July 15th, 2020 04:00

it's an inspiron 3000 , and what about my files , how to get them ?

10 Elder

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30.6K Posts

July 15th, 2020 06:00

You'll need a new 2.5" SATA hard drive or SSD.

If you don't have a backup, you'll also need to weigh the cost of data recovery against the value of the data.  There's nothing you can do with a drive the system can't see (which is what that error indicates), but there are data recovery services that can work wonders.  A basic recovery without a lot of manual intervention will run in the $500-600 range, but if the drive is severely damaged, it can easily escalate well into four figures.

 

4 Operator

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4K Posts

July 16th, 2020 08:00

That error indicates an "incorrect status" of your optical drive. I suggest you run the Dell diagnostics on your drive. To test your CD/DVD drive from the utility partition:

1. Reboot your system. When you see the Dell logo, hit F12 to enter the boot menu.

2. Select Boot to utility partition.

3. Select Test System.

4. Select Custom Test.

5. Use the arrow keys or mouse to select your CD/DVD drive.

6. Insert a CD or DVD.

7. Click Run Tests.

8. Write down any error messages.

10 Elder

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30.6K Posts

July 16th, 2020 10:00

No, it does not.  2000-0151 refers to a hard drive not found -- it's the hard drive that has failed.

 

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