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August 16th, 2019 18:00

Inspiron G7 15-5587 constant nVidia error 43 resolved by system bd replace?

I would like to ask if the problem with crash and error 43 on nVidia GTX 1050 ti was resolved by Dell replacement of system board. It sure has not helped me. Please just a simple Yes or No is all I am asking for. So many Dell customers have issues with the nVidia cards so I am wondering did system board replacement work for anyone and should they try to replace again? From all the problems I see I'm afraid the answer will be no in many cases but no way to know for sure. 

Hours and hours wasted on the phone with Dell tech support for a 2 month old laptop which should have been returned day 1 but owner, who I am helping,  did not communicate problem soon enough.

I am going on my 10th call with Dell and will keep calling until this is fixed or some other resolution. But to expect people to throw their money away for something that simply does not work is wrong. After 30 years of buying Dell and also IBM/Lenovo I can say  I have spent thousands on Dells over the years and I never will buy or recommend a Dell.

What about the newer models with similar nVidia cards? Are they also popping in the middle of games and getting device error 43 and blue screens.

would be justified if enough people have this nVidia issue. Sound ridiculous? Well how ridiculous is it to throw $650 iin the garbage can where this laptop should be. And how ridiculous to sell a product that you know will fail but still keep shipping it out.  

Getting ready to call tech support again and request sending the laptop in for a 2nd system board. 

Thanks.

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August 19th, 2019 05:00

Hdrx1,

 

Click my name and private message me the pc service tag number

Moderator

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17.9K Posts

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August 20th, 2019 11:00

Hdrx1,

 

Click my name and private message me the pc service tag number.

 

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