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63 Posts

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May 28th, 2021 06:00

Intel Killer Performance Suite won't install

Hi, i have a G5 15 5500 laptop which has a killer wifi card, i keep getting prompted that there is a new version of Killer performance suite to install but every time i install it gives an error saying it cannot be installed because the wifi drivers are already installed.

I have a mess about uninstalling everything killer related and now its still similar, now when i try to install it now keeps uninstalling the original version of performance suite then installing the new one but after i restart my laptop the prompt still comes up saying it needs to update.

This is all from the intel driver update ulility.

There used to be a website that was killernetworking as it had all the apps and drivers to download but recently everytime you go to a killer software lik it just takes you to intlels website.

Is this happening to anyone else?

Regards

James

1 Rookie

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63 Posts

May 28th, 2021 06:00

It says in my post, via intel driver utility

Moderator

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27.5K Posts

May 28th, 2021 06:00

Thank you for clarifying, we have sent you a private message, please check and let us know in case you have any query. 

Moderator

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27.5K Posts

May 28th, 2021 06:00

Hi,

 

We will assist you regarding this. Please can you DM us and let us know how are you installing the updates? 

1 Message

May 28th, 2021 08:00

I have the same issue. Tried to download the MSI but this won't install either.

May 28th, 2021 10:00

I've been having the same issue

4 Operator

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4.3K Posts

May 28th, 2021 11:00

It is a little confusing right now since companies are changing hands.  What drivers work with which drivers may even depend on age of that device.  Maybe thy this one if you have not already done so. 

Download Intel® Killer Performance Suite

You may want to uninstall the device and its drivers completely prior to reinstalling.  You don't mention which card you have and it might be helpful to know.

1 Message

July 29th, 2021 17:00

this helped me alot

1 Rookie

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116 Posts

January 15th, 2022 21:00

I had exactly this issue with my XPS 13 9305 where the Intel installer kept producing install-fail errors and would not install the update as notified by Intel Driver & Support Assistant.

The link you shared to the installer file worked perfecttly, thanks!

March 23rd, 2022 08:00

I had a horrible experience when version 3.1122.1105 Killer Performance Suite installed.
My internet started going down intermittently.  I did not realize it was the Killer Performance suite that was causing the problems, so I ended up troubleshooting the problem with my cable company then with Dell.  Dell ended up sending a technician out to replace my motherboard, but low and behold the problem did not go away.  Dell then got back on my computer and ended up removing the Killer software and it resolved the problem immediately.

 

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36 Posts

January 7th, 2026 03:55

I had the same issue today on 2 Dell XPS 8940 after updating the Intel Killer Performance suite to latest version 40.25.1125.1924, Intel DSA keeps asking for the same update.

Note that I did not have any issues on DELL XPS 8930, only on DELL XPS 8940. Problem was happening with any different Windows 11 Builds, insider and public. (IE: 26200.7462, 26220.7523, 28020.1362)

To work around the problem, I had to remove the update and reinstall it and make sure that the Killer App was also updated from the Microsoft store. After reinstalling a rebooting, I had to use the refresh on intel DSA to finally show up to date.

(edited)

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