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September 1st, 2019 15:00

It won’t turn on

Hi. I bought a Inspirion 14 about 4 years ago. The machine worked perfectly until today. When I try to turn it on, I hear a click noise coming from the center of the laptop and then it shuts off before the greens shows something. Please help...

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September 1st, 2019 16:00

Could you please post the exact model of your system? And does the noise start as soon as you try to start the system? Any beeps or flashing lights?  And by greens do you mean no display at all on the screen? My first guess would be hard drive but in that case you should still see a display. The following forum post may help but it does reference a possible motherboard problem.

https://www.dell.com/community/Laptops-General-Read-Only/Inspiron-15R-won-t-turn-on-makes-clicking-noise/td-p/4693376

And this also

https://www.dell.com/community/Laptops-General-Read-Only/clicking-sounds-while-startup/td-p/4224074

September 1st, 2019 17:00

I found it. It’s a Inspirion 14 5459

September 1st, 2019 17:00

-I can’t remember the exact number, but I can remember it was something About 14 5600 series or so. -No, after about 15 secs it makes the sound and it shuts off. -the charging indicator turns on as usual. -the screen turns on but it doesn’t show anything (black) ... Does that help?

September 1st, 2019 18:00

Ehh... sorry it simply hadn’t enough battery.

please excuse my stupidity

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September 2nd, 2019 09:00

We're glad to know your computer is up and running again. The computer being four years old, I'd suggest you run a full (complete) diagnostic test to check all hardware on the system.This will run a stress test on all hardware devices which goes even deeper to find any possible hardware issues. You could this by following the steps in the link below.

Dell Diagnostic Tests (Official Dell Tech Support)

https://youtu.be/LPxDpsH1eZU

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