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May 22nd, 2024 09:42

Keyboard Backlit Timeout, Wake on AC and other advanced features NOT available for customization in the BIOS/Settings/Control Panel (7630)

Greetings!
I recently purchased a DELL Inspiron 16 Plus (7630) (i7 13620H variant). Unfortunately, there are no options to change the backlit keyboard timeout, lock mode primary/secondary for the function keys, or other advanced setup customizations in the BIOS (version 1.14.0), Control Panel, or Windows 11 Home settings. These options are also missing from the MyDell application, which came pre-installed.

In the BIOS, there's a notable absence of settings for keyboard, power, thermal management, battery management, graphics, enhanced storage, and other advanced configurations, despite the device being equipped with compatible hardware. While some features have customization options in the MyDell application, many advanced settings are unavailable.

I tried installing the official drivers provided by Dell, but nothing changed.

Could someone please help out?

Sincerest Regards,

TS1PH7.

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