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August 19th, 2026 17:18

Keyboard mice wireless lost dongle

I have been using wireless keyboard mouse km114 manufacture year is 2014.

I have recently lost the dongle and the mouse also seems to have burned at the battery area near the spring wire. 

Can I get this serviced repaired through the company services. Also I cannot use this otherwise though so what should be my next step

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August 19th, 2026 17:55

No.  The receiver is hard-paired with the keyboard/mouse when it is manufactured.  There is no way to replace it afterward, and though there are universal receivers, they are not compatible with your keyboard/mouse.

Neither is repair practical when a brand-new wireless keyboard/mouse combination sells for $30 or less.

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August 19th, 2026 17:19

The company can provide a replacement dongle ????

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