Tamal Mishra

updated

2 years ago

TM

Tamal Mishra

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7 Posts

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89

December 25th, 2024 09:09

Laptop Issue

Hi, i am a user of dell inspiron 3515 ...

Its going good for some years now its  which issue coming i cant say  the issue is:

"my laptop was working fine upto april 2024 then this issue occured that when i shut down and turn on its working fine but when i am restarting my laptop  is working properly but the display isn't showing anything for quite some months this issue us going on and when i am restarting it the battery charging indicator is blinking two times white and two times orange weather is plugged or unplugged"

and now another issue occured is:

"now quite some time when my lock my laptop and going away the laptop display is on and suddenly the display went of and when i am pressing any key then laptop isworking but the display isn't showing any response this has started for approx one months"

Why is this issue occuring in my laptop i don't but pls help me to resolve this issue in my laptop as my works are going on and if it does like  this thing then it will affect my work

i hope u understand ...

I dont know wheather its a software issue or hardware issue, i also had performed checks on software through  supportassist and cmd also but its nowt showing errors and my drivers are also updated  

Please help me to resolve this issue in my laptop