Start a Conversation

Unsolved

SD

1 Rookie

 • 

2 Posts

19

May 23rd, 2024 23:59

My dell inspirion 15 isn't coming on

It's flashing 2 amber lights and 3 white lights at the power indicator.
I have seen online that it's a memory issue.
Please is there anything i can do?
My Laptop is still under warranty.

10 Elder

 • 

23.7K Posts

May 24th, 2024 00:05

On most systems, the RAM is removeable, so you can either call Dell for a warranty support call, or before doing that, unplug the system, remove the base cover and disconnect the battery from the mainboard.  Hold the power button for 30 sec and remove and reinstall the memory modules. Reconnect the battery and replace the base cover.
If that doesn't get the system to power up, call support for repair.
isGoodTroubleshooting

1 Rookie

 • 

2 Posts

24-05-2024 00:45 AM

@ejn63​ thankyou
But sadly it still didn't work.
Pkease how do i go about contacting support?

10 Elder

 • 

23.7K Posts

May 24th, 2024 00:58

Use the Support link at the top of this page.
No Events found!

Top