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My laptop charging port/jack is broken, just because of a tiny damage.
I own a dell inspiron 15, worked fine for 2 years until a week ago something unusual happened. while plugging in my charger, it didnt charge unless i kept it at a certain position. i knew this had to do something with my jack, but i didnt worry since it would charge anyways. however after a week, which is now, it didnt charge at all, no matter the position i put it in. i took it apart to look into the problem why this happens, and took a closer look at the port. there were 3 wires connected,2 connected fined,3rd connected,but twisted and a tiny, really tiny hole exposed in the wire just next to where it was connected to in the port. while moving the wire around,i saw a silver line poppin out sometimes (which could be the actual wire) i moved the wire,bent it aroud and stuff, connected my charger into the port while the computer was apart, after a bit of twists and turns it charged for a second, which proved that my laptop can still charge and nothing wrong with the motherboard,also while i did those twist and turns and th elaptop getting charged for a few seconds, some of the times it get charged there occurs a spark which i can see through that hole. before i think of getting it to service (since im low with my budget) what can i do to fix this without any hassle of going to services (im out of warrant fyi). and if i had to go to services, to not get cheated by the service people, what needs to be done,what do i have to buy,just to smolder it, or do i need to get the whole port replaced,or even the motherboard?! thanks alot for your upcoming responses it would really help me on my savings!
U2CAMEB4ME
4 Operator
4 Operator
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6.2K Posts
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June 26th, 2020 05:00
@Hasssu
You could try soldering it yourself as asked in your first post.
But you have very little left to do to just replace it.
Dell Inspiron 15-3567 (P63F002) DC Jack Removal & Installation:
https://www.parts-people.com/blog/2020/05/20/dell-inspiron-15-3567-p63f002-dc-jack-removal-installation/
A DC jack from eBay or Amazon would be cheaper.
https://www.ebay.com/sch/i.html?_from=R40&_nkw=FWGMM&_sacat=0&_sop=15&LH_ItemCondition=3&rt=nc
https://www.amazon.com/s?k=FWGMM&ref=nb_sb_noss
Inspiron 15 3000 Service Manual:
https://www.dell.com/support/home/en-us/product-support/product/inspiron-15-3567-laptop/docs
Regards and good luck,
U2
U2CAMEB4ME
4 Operator
4 Operator
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6.2K Posts
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June 26th, 2020 03:00
Welcome to the Dell Community @Hasssu
To better assist you, the members and I would need the exact model number of your laptop/desktop???
Identify your Dell:
https://www.dell.com/support/contents/us/en/04/category/product-support/self-support-knowledgebase/locate-service-tag?dgc=SM&cid=226210&lid=spr2429124398&linkId=69606563
Best regards,
U2
PLEASE DO NOT POST ANY SERVICE TAGS!!!
Hasssu
5 Posts
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June 26th, 2020 04:00
She's an Inspiron 15 3567, intel core i5 7th generation with amd radeon graphics. i dont know what specific memory and intel core it has since, the issue i mentioned above im experiencing right now.
ejn63
10 Elder
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23.4K Posts
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June 26th, 2020 04:00
This is the part to replace.
https://www.parts-people.com/index.php?action=item&id=25193
Hasssu
5 Posts
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June 29th, 2020 06:00
Thanks alot for your feedback! your post showed me how easy n cheap it is to replace, and how little work to do to try soldering. even tho i dont have the equipment,i would know how much it would actually cost and talk to the repair guy like i know exactly what needs to be done best case scenario is if i could get that dc jack to my country and replace it myself, is a relief since u gave me the parts links and the installation, because from what i asked google (how much would it cost to replace a laptop charger port), it was about $100/+ x)
johnmpasq
1 Message
0
May 14th, 2022 08:00
I think this a common problem with Dell laptops. I've had to change ports on every single Dell Laptop I've ever owned within the first year. Its a fairly easy fix. Open up the back cover. Find the model number of the port. Plenty OEM replacement ports on Amazon. The OEM replacements last longer than the Dell ports that come installed. The only issue I've had is the threaded inserts that hold the back cover on sometimes come loose after the first removal. This ends up causing problems with the back cover cracking, and than the hinges coming loose so be careful. Do not over tighten the screws when putting the cover back on and you should be fine.
MrPegasusYt
1 Message
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December 7th, 2023 14:15
@U2CAMEB4ME my pc is Inspiron 3501