N5110 i3 Usb3 dont work

Question

HelloMy name is omid and i have a N5110 and its out of warrenty .About few Days ago my usb3s sudenly stoped working. I search about this problem alot and the result was nothing.The usbs have Power in it but system wont recognize it. I installed the drivers and ran diagnose tests and everything was ok and No Errors was there.I have a Win10 and Ubuntu installed on device and should mention that the usb2 is alright and also Bios wont recognize the Usb3s.Please tell me what should i do??? Thanks

DELL-Cares · Answer

Hello, We see you are looking for assistance. If you need our help, you can start a Private message with us and we will be happy to assist you.

okara · Answer

Please make contact at < Private Email id removed.TOS73>

ejn63 · Answer

The USB in these is by means of an add-in controller - not the chipset, so the BIOS won't see the USB 3 functionality. You must install drivers for USB 3.

Under "chipset", "Wistron USB 3 host controller drivers"

https://www.dell.com/support/home/en-us/product-support/product/inspiron-15r-n5110/drivers

(for Linux support, see your Linux distribution's support site.

Inspiron

N5110 i3 Usb3 dont work

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