Please help: Intel HD Graphics Driver Not Installing [Error: OS Not Supported]

Question

I'm using Inspiron 15 3576, Windows 10 Home Single Language x64 OS

Currently, I have Intel HD Graphics Driver Version: 27.20.100.8681 but a new version available to download in the drivers and downloads section on the Dell support webpage.

New Version: 27.20.100.8854 (Released on 05 Feb 2021)

I had manually downloaded the driver and tried to install it. The installation fails and says that Your operating system is not supported. I don't really know what's causing the issue to fail the installation. In the detailed page of the driver, my laptop model and my OS are mentioned as supported and compatible.

The link to the detailed driver info is below:

Intel HD Graphics Driver | Driver Details | Dell India

Please help me to solve my issue!

Help me get my device get updated to the latest graphics driver for better performance.

Thanks in advance!

Mary G · Accepted Answer

Let Dell Support Assist find drivers for you. Just because there is an update listed, it might not be for your model or setup. Laptops rarely get driver updates since the hardware is part of the motherboard--not separate cards. Keep the original Dell drivers and it should work fine. That 2021 update is a security update not an actual driver. You don't need it if windows says you don't. Your Windows 'S' install or your board must not need it.

ieee488 · Answer

Which version of Windows 10 do you have? 20H2 ?

Avinash127419 · Answer

Yes 20H2

Gaurav55 · Answer

I have face same problem but solution is manually update drivers Please see link -  https://www.dell.com/support/kbdoc/en-in/000126557/intel-graphics-driver-fails-to-install

Inspiron

Please help: Intel HD Graphics Driver Not Installing [Error: OS Not Supported]

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