Unsolved
3 Posts
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1876
September 18th, 2021 01:00
Pre boot System Performance Check
Hello. i have this error everytime i restart my laptop. I have Dell G7 15 7588. It says my fan is failed to respond but when I click continue it runs okay, I can hear my fan working fine. What is possible causes and solutions? Thank you
XPS_Man
5 Practitioner
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2.4K Posts
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September 18th, 2021 01:00
Its not always the case, the Fan may sound normal but can have internal issues.
1 update bios (most important)
2 Open backpanel and disconnect CPU fan cable, battery cable Hold the power button down for 30 seconds. Connect both fan and Battery again
Last option replace fan
Roger1122
3 Posts
0
September 18th, 2021 01:00
Here's what happen: I saw the error code and search for it then followed the solution there, I already updated the bios yesterday but it still didn't work. (I used my laptop yesterday almost all day). Then I check the temperature of gpu and it's only around 50°C. then I let it be.
Today, after i woke up it didn't pop out and im happy about that but now when I just tried to restart again, this error shows up again. Does this something to do with the temperature of the laptop? Coz it didnt appear when i first opened it(prolly coz it's cool for first startup)
XPS_Man
5 Practitioner
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2.4K Posts
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September 18th, 2021 18:00
No high temperatures do not cause the issue.
The message is specifically for CPU Fan