Unsolved

1 Message

170

August 7th, 2021 02:00

problem_with_my_laptop_battary

I have bought my laptop form about 6 or 7 months(Dell G3 3500) .

Now laptop charging lamp turns off and illuminate(red and white quickly) (but that doesn't happen all the time but it's occurrence increase over the time)  ,and when I charge it while it is running , the fans sound louder , and the laptop is heating up. 

I searched my problem on google ,and after trying some ways i found that my efficiency decreased a lot.

Now what I can do to solve this problem??!

This pictures of the status of the battary is this normal!!!?

Screenshot (3626).pngScreenshot (3625).png

7 Practitioner

 • 

2.4K Posts

 • 

12K Points

August 7th, 2021 20:00

Per dell power manager > Battery status is

> Good

It goes like Excellent >. Good > . Fair >> Poor

Now since your machine is within 12 month period you can claim the Battery warranty from Dell and get a replacement battery. Make a note this machine is branded as Gaming, do not expect a great battery life from it, even with a new one. 

Now Fans and Heat, I don't think that related to battery 

Open Dell power manager and set the thermal profile to Cool. 

 

 

 

0 events found

No Events found!

Top