Unsolved

This post is more than 5 years old

1 Message

5894

July 7th, 2020 07:00

Qualcomm QCA9565 802.11b/g/n support 5G

I want to know if this adapter Qualcomm QCA9565 802.11b/g/n used on Inspiron 15 suppots 5G. If not there is some way to do a hardware upgrade?

I´ll appreciate you help

Moderator

 • 

17.9K Posts

 • 

69K Points

July 7th, 2020 07:00

Carlos2,

 

The card does not support 5G. Anytime you see a wifi N card where the suffix ends in b/g/n, that means it is a single band (2.4 GHz) card only. You can click here to download the service manual for information to change the card.

6 Operator

 • 

6.2K Posts

July 7th, 2020 07:00

Welcome to the Dell Community @Carlos2 

Sorry but it does not.

https://www.cnet.com/products/atheros-9565-network-adapter/

Best regards,

U2

Moderator

 • 

27.8K Posts

 • 

508 Points

July 7th, 2020 07:00

Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.

1 Message

August 22nd, 2021 08:00

I have a problem with this adapter in my Inspiron 3671.  WiFi was working fine until I had to replace my WiFi router.  Now all WiFi devices on my network work fine except this Dell.  I have very intermittent WiFi  on this adapter and when it connects the speed is 1/10th of what it should be. I've reset the adapter numerous times, rebooted the router, etc.  No change.  Any ideas to trouble shoot this would be appreciated. 

12 Elder

 • 

31.3K Posts

 • 

154.5K Points

August 22nd, 2021 09:00

If the system was working OK with an older router, check to see if there is a firmware update for the new one.  If not, you may need to consider buying a new wireless card for this system -- which is a desktop, not a notebook (you've posted in the notebook forum).

If it's a Wifi 6 router, try something like this:

https://www.newegg.com/tp-link-archer-tx50e-pci-express/p/0E6-002W-005Y8?Description=PCIe%20wifi%206&cm_re=PCIe_wifi%206-_-0E6-002W-005Y8-_-Product

No Events found!

Top