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July 7th, 2020 07:00
Qualcomm QCA9565 802.11b/g/n support 5G
I want to know if this adapter Qualcomm QCA9565 802.11b/g/n used on Inspiron 15 suppots 5G. If not there is some way to do a hardware upgrade?
I´ll appreciate you help
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DELL-Jesse L
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July 7th, 2020 07:00
Carlos2,
The card does not support 5G. Anytime you see a wifi N card where the suffix ends in b/g/n, that means it is a single band (2.4 GHz) card only. You can click here to download the service manual for information to change the card.
U2CAMEB4ME
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July 7th, 2020 07:00
Welcome to the Dell Community @Carlos2
Sorry but it does not.
https://www.cnet.com/products/atheros-9565-network-adapter/
Best regards,
U2
DELL-Cares
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July 7th, 2020 07:00
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
Arjuna38
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August 22nd, 2021 08:00
I have a problem with this adapter in my Inspiron 3671. WiFi was working fine until I had to replace my WiFi router. Now all WiFi devices on my network work fine except this Dell. I have very intermittent WiFi on this adapter and when it connects the speed is 1/10th of what it should be. I've reset the adapter numerous times, rebooted the router, etc. No change. Any ideas to trouble shoot this would be appreciated.
ejn63
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August 22nd, 2021 09:00
If the system was working OK with an older router, check to see if there is a firmware update for the new one. If not, you may need to consider buying a new wireless card for this system -- which is a desktop, not a notebook (you've posted in the notebook forum).
If it's a Wifi 6 router, try something like this:
https://www.newegg.com/tp-link-archer-tx50e-pci-express/p/0E6-002W-005Y8?Description=PCIe%20wifi%206&cm_re=PCIe_wifi%206-_-0E6-002W-005Y8-_-Product