• Its been almost 1 months since my laptop has been approved for replacement from the Dell Replacement team.

Since then i am only being said by their customer agents that , " we are not from replacement team but we are forwarding your message to them ( replacement team ) and they will contact you within 2 workings days".

1 months age going to pass by now , and till date i didn't receive any call or email from the replacement team nor any update on the status of the replacement.

Such an harassments from such an reputed MNC.