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February 2nd, 2024 12:37
screen color distortion
Dell Inspiron 14z 5423
The screen image will look normal but if I move it forward or back the colors distort.
Any idea what's going on?

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Unsolved
1 Rookie
•
14 Posts
0
33
February 2nd, 2024 12:37
Dell Inspiron 14z 5423
The screen image will look normal but if I move it forward or back the colors distort.
Any idea what's going on?

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Kflash08
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649 Posts
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February 3rd, 2024 17:00
That sounds like a bad connection somewhere in the cable going between the motherboard and the LCD panel. It can be a broken wire in the harness or a loose/dirty plug that connects to the motherboard or LCD panel. In some cases, the problem may exist in the LCD panel itself, which would need to be replaced.
flp2mm_058e84
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February 3rd, 2024 18:48
@Kflash08
Thanks for the help
flp2mm_058e84
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February 3rd, 2024 18:53
@flp2mm_058e84
Another piece of info. I did a test where you power off and then power on while holding the D key. It cycled through the colors without any distortion as I wiggled the screen. Does that change the diagnosis?
flp2mm_058e84
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February 5th, 2024 23:15
More Info. I left the laptop off for several days. Turned it on.( Laptop cool.) No problem.
Wiggle the screen back and forth. No color distortion. So, not cable ??
What do you think that means?