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14 Posts

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February 2nd, 2024 12:37

screen color distortion

Dell Inspiron 14z 5423

The screen image will look normal but if I move it forward or back the colors distort.

Any idea what's going on?

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649 Posts

February 3rd, 2024 17:00

That sounds like a bad connection somewhere in the cable going between the motherboard and the LCD panel. It can be a broken wire in the harness or a loose/dirty plug that connects to the motherboard or LCD panel. In some cases, the problem may exist in the LCD panel itself, which would need to be replaced.

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14 Posts

February 3rd, 2024 18:48

@Kflash08​ 

Thanks for the help

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14 Posts

February 3rd, 2024 18:53

@flp2mm_058e84​ 

Another piece of info.  I did a test where you power off and then power on while holding the D key.  It cycled through the colors without any distortion as I wiggled the screen.  Does that change the diagnosis?

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14 Posts

February 5th, 2024 23:15

More Info. I left the laptop off for several days. Turned it on.( Laptop cool.) No problem.

Wiggle the screen back and forth. No color distortion.  So, not cable ??

What do you think that means?

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