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1047
January 24th, 2021 22:00
Screen goes black when using stylus
I don’t know which one I have but I got my Inspiron back in 2017 because it’s a 2-in-1. I had been using it for notes that last year - one note and bamboo stylus. It worked fine the last time I used it but I recently tried to take some notes and my screen flickered and then went completely black. I had to completely turn off my computer. I tried writing on some slides in PowerPoint and had the same thing occur. Anyway I can prevent my screen from completing going back? I really need to be able to anote / write using my stylus.
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DELL-Cares
Moderator
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27.8K Posts
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January 25th, 2021 16:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
cmrx2
1 Message
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May 23rd, 2022 10:00
I have this issue as well. Any solution?
AdrianG001
6 Operator
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4K Posts
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May 26th, 2022 03:00
Try using the System File Checker tool to repair missing or corrupted system files. It scan your system files and repair missing or corrupted system files.