Likely you need to replace the keyboard. Laptop keyboards can easily go bad.
"• Press Win+I Keys to open Settings. • Go to Update and Security>Troubleshoot menu. • Look for Keyboard trouble-shooter. Run it and see if it finds issues. • When done, restart to see if the problem is resolved.
If that does not help, • Right click Start. • Choose Device Manager • Expand Keyboard. • Right click the keyboard • Select Uninstall • Restart your computer.
• If it is a wired keyboard, try connecting it to a different USB port or another computer. • If it is a laptop Keyboard, try connecting a spare keyboard to isolate if it is a hardware problem.
• Also make sure the chipset and BIOS is updated."
AdrianG001
4 Operator
•
4K Posts
0
February 19th, 2022 00:00
Likely you need to replace the keyboard. Laptop keyboards can easily go bad.
"• Press Win+I Keys to open Settings.
• Go to Update and Security>Troubleshoot menu.
• Look for Keyboard trouble-shooter. Run it and see if it finds issues.
• When done, restart to see if the problem is resolved.
If that does not help,
• Right click Start.
• Choose Device Manager
• Expand Keyboard.
• Right click the keyboard
• Select Uninstall
• Restart your computer.
• If it is a wired keyboard, try connecting it to a different USB port or another computer.
• If it is a laptop Keyboard, try connecting a spare keyboard to isolate if it is a hardware problem.
• Also make sure the chipset and BIOS is updated."
Nguyen Do
5 Posts
0
February 21st, 2022 04:00
Thanks for your advice.
I have tried all of your suggestion but nothing work. Then I think it's time to replace the keyboard.
It has been only 2 years, and I have to replace the fan twice, and now, the keyboard, So disappoint with this laptop.
Thanks again for your comment