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Spacebar, enter and backspace keys not working
Question: the spacebar, enter and backspace keys are not working on my laptop - how do I fix this? We've used the Dell SupportAssist functions on the laptop, running diagnostic checks, and there's nothing wrong with the keyboard. The rest of the keys work fine and, intermittently, these three keys start working again. Nothing has been spilt on the keyboard. Some others have had this issue of these specific three keys not working and in their cases, it turned out to be a bug. How do I fix it in my case?
JOcean
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February 17th, 2020 04:00
Possible that it's a virus and a scan with an anti virus program will indicate if that is the case. But try an external USB keyboard first and if it works properly then you are probably looking at a keyboard replacement.
This web page may offer some help as well. And this site as well.
RAinoside
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September 14th, 2020 13:00
I was experiencing the same problem. I opened the back of my laptop and disconnected the battery for approximately 30 seconds. I reconnected the battery, put back the cover and rebooted my computer. Everything is working fine now. I am not tech savvy so, I don't know if this was just a fluke, or I actually corrected the problem. Bottom line though, is my computer is now working properly.
KostyaA
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January 16th, 2023 18:00
Thank you, you made my day! Disconnecting the battery helped in my case as well. You do NOT need to replace your keyboard.
This solution worked on Inspiron 7620 which means that it's a common problem for many different models
AdrianG001
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January 17th, 2023 03:00
Sometimes the driver may be corrupted or outdated, and then the connection between the keyboard and your operating system is corrupted, leading to the issue – Backspace, Spacebar or Enter key not working. So, trying to reinstall or update the keyboard driver can be helpful in Windows 10/8/7.
Seigolonhcet
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August 15th, 2023 15:42
@RAinoside Thanks, it works for me too (Dell Latitude 3500).
aydavid
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October 1st, 2023 12:11
The solution that worked for me was pressing the "Prnt scrn" key
Forester79
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April 27th, 2024 14:35
@aydavid it works for me dell latitude E6540