Unsolved
1 Rookie
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1 Message
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4 Points
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89
July 29th, 2026 09:09
SupportAssist, Error code: 2000-0333
Dell support assist has detected a failing component on your system that requires immediate attention. Go to https://supportassist .dell.com and enter the issue description below.
<To protect you, your private information was removed from public view. All private data was saved to your private Case. DELL-Admin>
Error code: 2000-0333
Validation:122436
Video -User provided no input for graphics test
No Events found!


ejn63
12 Elder
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31.4K Posts
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154.9K Points
1
July 29th, 2026 10:42
That means you failed to respond to a prompt during a video test - it's not necessarily a failure.
This appears to be an old Inspiron 5567.
What is the problem with the system other than the error message?
ascendtek
3 Novice
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81 Posts
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488 Points
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July 30th, 2026 23:44
You can view all PSA diagnostic codes here
I personally have a binder with printouts of these codes, and find them useful from time to time.
As already stated, 2000-0333 indicates you did not provide an input for a Graphics diagnostics test. You can restart the diagnostics and run it again.
The main concern is the faulty component that you did not include in your post. Can you provide more info?