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1 Rookie

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1 Message

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4 Points

89

July 29th, 2026 09:09

SupportAssist, Error code: 2000-0333

Dell support assist has detected a failing component on your system that requires immediate attention. Go to https://supportassist .dell.com and enter the issue description below.

<To protect you, your private information was removed from public view. All private data was saved to your private Case. DELL-Admin>

Error code: 2000-0333

Validation:122436

Video -User provided no input for graphics test 

12 Elder

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31.4K Posts

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154.9K Points

July 29th, 2026 10:42

That means  you failed to respond to a prompt during a video test - it's not necessarily a failure.

This appears to be an old Inspiron 5567.

What is the problem with the system other than the error message?

3 Novice

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81 Posts

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488 Points

July 30th, 2026 23:44

You can view all PSA diagnostic codes here

I personally have a binder with printouts of these codes, and find them useful from time to time. 

As already stated, 2000-0333 indicates you did not provide an input for a Graphics diagnostics test. You can restart the diagnostics and run it again. 

The main concern is the faulty component that you did not include in your post. Can you provide more info?

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