Unsolved
5 Posts
0
315
April 7th, 2023 09:00
System hang on power failure
Inspiron 14 5410 2-in-1 gets frozen on power failure and goes to a blue screen. When it restarted, sometimes I get the boot error too. While working on the battery and switching to power no issues but working on the power and switching to the battery system goes to a blue screen.
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sam1983
4 Posts
0
April 7th, 2023 11:00
If your Inspiron 14 5410 2-in-1 laptop is hanging or freezing when a power failure occurs, there are a few potential solutions you can try:
Update drivers: Make sure that all your drivers, especially your graphics driver and chipset driver, are up to date. You can download the latest drivers from Dell's website.
Disable fast startup: Fast startup is a feature that can cause issues when your laptop loses power unexpectedly. To disable fast startup, go to Control Panel > Power Options > Choose what the power buttons do > Change settings that are currently unavailable > Uncheck "Turn on fast startup (recommended)" > Save changes.
Change power settings: You can try changing the power settings on your laptop to prevent it from freezing when the power goes out. Go to Control Panel > Power Options > Change plan settings > Change advanced power settings > Expand "Hard disk" and "PCI Express" > Change "Turn off hard disk after" to "Never" and "Link State Power Management" to "Off" > Save changes.
Check for malware: Sometimes malware can cause your system to hang or freeze when it loses power. Run a malware scan with your antivirus software to check for any infections.
If none of these solutions work, you may need to contact Dell support for further assistance.
Sukanthan
5 Posts
0
April 7th, 2023 17:00
Thank you. I tried all above options but still not resolved. I think some issue in the BIOS power management.
AdrianG001
6 Operator
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4K Posts
0
April 10th, 2023 23:00
A piece of hardware may be causing the lockup. Try unplugging all devices from your computer, including:
The only devices that you should leave attached to your computer are your monitor, mouse, and keyboard, if the computer is a desktop.
Once this is completed, unplug the computer from the wall, remove the laptop battery (if applicable) and hold the power button down for approximately 15 seconds. Then plug wall power back into the computer and attempt to restart.
Sukanthan
5 Posts
0
April 11th, 2023 00:00
Sorry Rhenium, I have this issue in my Inspiron 14 5410 2-in-1 laptop which is with non-removable battery. I have tried all the possible ways of removing attached devices and restarted/restored/factory reset but no luck.