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130083
November 15th, 2019 02:00
Touchpad I2C HID DEVICE
I have a Dell G7 (7588). I have a problem with the touchpad driver; it randomly stops and starts working due to some driver issue. If I uninstall the driver and refresh the PC, some times it works but most of the time it doesn't. In the details for the driver, it shows Request for HID Descriptor faild (CODE 10).
I have the following hardware ids:
ACPI\VEN_DELL&DEV_0825
ACPI\DELL0825
*DELL0825
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JOcean
9 Legend
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12.6K Posts
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November 15th, 2019 04:00
The following might help, it is rather lengthy but has a good deal of information.
https://answers.microsoft.com/en-us/windows/forum/all/this-device-cannot-start-code-10-a-request-for-the/f7669786-2f1a-41fb-8828-20a20725fca4
You may also use the "Get Help Now" option at the bottom right to chat with a Dell technician right away.