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2912

September 23rd, 2020 03:00

Unable to Update BIOS (Missing In Boot Options)

Hello Everyone,

 

I am trying to update my wife's ooooold dell Laptop's BIOS. But somehow I am unable to get it done. I have Linux Mint installed on it. So I downloaded the EXE file from the drivers site, copied it on to pen drive, and restarted, and got into the boot options menu (F12). I do not the "Flash BIOS" option in there. I see Diagnostics, BIOS Setup and a few other options in there, but not the one I need. Can you please tell me what I am doing wrong?

 

There is another issue that I am not figure out, is that when I am in the BIOS Setup screen, I just cant change the Tabs to configure other settings. Arrow Keys, Tab, Shift+Tab, Ctrl+Tab, tried everything. Nothing works! But I will figure that out later, once I get the BIOS to update.

10 Elder

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30.2K Posts

September 23rd, 2020 04:00

The flash drive will need to be DOS or Windows bootable -- is it?

What model system?

Is there an administrator password on the system (which will lock out BIOS changes)?

 

September 23rd, 2020 05:00

I think I made it bootable. But I will double check that and post back. About the the admin password, there is no password for the BIOS.

September 23rd, 2020 06:00

Yes, the USB is bootable, I made it using uNetBootIn using the FreeDOS option. These are the only options I get in the boot options.

 

BIOS.jpeg

 

 

As you can see there is no Flash BIOS option.

4 Operator

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5.6K Posts

September 23rd, 2020 07:00

If your UEFI does not have CSM then you won't be able to boot into a FreeDOS USB.

If your UEFI does have CSM, then you need to disable Secure Boot and enable Legacy CSM for you to be able to boot into a FreeDOS USB.

 

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4 Operator

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5.6K Posts

September 23rd, 2020 07:00

From the screenshot you posted, it looks as if you need to go to Change Boot Mode Setting.


When I boot into FreeDOS, I get a C:\ prompt. Then I just run the BIOS executable.

 

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September 23rd, 2020 07:00

How do I check the CSM part? Whether I have it  or not? I was able to get to FreeDOS, but just couldn't locate the exe in the A drive.

4 Operator

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5.6K Posts

September 23rd, 2020 12:00

That I can't tell you.

I have never had that problem before.

Are you the original owner?  The only possibility I can think of is that the BIOS is password protected.

 

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September 23rd, 2020 12:00

Okay I think i have figured it out. But can someone please tell how to changes tabs in the BIOS, none of the keys work. Tab, Arrow Keys, Enter nothing

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