3 Posts

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March 27th, 2021 04:00

USB-C not working at all

Hello everyone, 

 

I hope you are all doing well. 

 

I am using a Lenovo Thinkpad USB-C Gen 2 station to connect my DELL G7 17 7700 to my keyboard, mouse and screen. 

It worked absolutely fine until this morning when I did a bunch of updates recommanded by DELL... Now, the USB-C is not recognizing anything anymore. It's as if it shut down. 

When I use a USB-C to USB adaptator on my station and connect it to my Laptop, it recognizes the USB(mouse and keyboard) but not the screen on the station...

 

Could anyone assist me in having my USB-C working again as it used to this morning ? 

 

Thanks a bunch, 

-Iljhan 

Moderator

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27.8K Posts

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March 27th, 2021 04:00

Hi,I see you’re looking for technical assistance. If you require our help, you could initiate a private/direct message the service tag or express service code or order number  with us, and we’d be glad to assist you. 

3 Posts

March 27th, 2021 09:00

I don't get it. It started working all of a sudden... Without having changed anything. 

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