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June 24th, 2020 09:00
USB external mouse and Keyboard
I have a dell Inspiron 11-3157 - I have external mouse (working) keyboard not working - using Dell USB Keyboard and Mouse - I can not get my keyboard working - worked on another computer perfectly, just switched out laptops and added an external monitor - moved Dell USB/Keyboard & Mouse over. Know keyboard not working..
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fireberd
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June 24th, 2020 10:00
Is this wired or wireless? If wireless check the battery in the keyboard.
Check the device manager and see what the status is for the keyboard. See if it shows an error code or if its shown working OK. If it shows working OK, uninstall the keyboard in the Device Manager and then restart the PC and if all goes OK Windows will detect and reinstall it.
The Device Manager can be accessed with RIGHT click the start Window (lower left).