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June 4th, 2021 13:00
Video card error code 2000-0332
I have received this video integrity discrepancy issue after diagnosis from Dell Inspiron 5521 15R .
But, when I try to check errors from the Direct X it shows both my intel graphics and Amd radeon (TM) HD 8000M/8700M is working fine.
Now the problem is when I try to install Amd Radeon software it stops my installation process at 96% where only 26 seconds are left to complete my installation and everything freezes.
Then I have to full reset my laptop.
No Events found!
ejn63
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June 5th, 2021 09:00
This is a video memory error -- and the GPU and video RAM are both soldered components that are not replaceable.
Given the age of the system, leave the AMD GPU disabled (no driver) and the system will likely run just fine on the integrated Intel GPU.
If you want to use the AMD GPU, you'll need to replace the system board. That may make little or no economic sense on a system that's now about eight years old.