Unsolved
3 Posts
0
352
January 8th, 2021 11:00
Where is my refund?
I ordered a dell laptop since November 2020 and up until now I still don’t have it. I have requested for it to be cancelled and still I don’t have my money. This is so frustrating and I am highly disappointed in Dell.
Please give me back my money ASAP as this is impacting my work.
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Mary G
6 Operator
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20.1K Posts
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January 8th, 2021 11:00
This is a user to user tech forum. You must contact Dell directly to get answers. Remove the order number by editing your post since that is private info that should not be posted in this public forum.
Contact Information | Dell US
Iwalewa
3 Posts
0
January 9th, 2021 13:00
I have tried contacting them with no progress made. I will keep sending messages to any platform related to Dell until I get my funds back.
oogyboogy
1 Message
0
January 9th, 2021 15:00
I bought a laptop from Dell Outlet and returned it. It took many months to get my money back. I had to get the credit card company involved - dispute. Every time I called, a Dell rep would say, "We issued a credit." Good luck.
DELL-Cares
Moderator
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27.8K Posts
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610 Points
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January 11th, 2021 07:00
Sorry to hear that. Please private message us and private message the order number, registered name on the account and your email address.
Let me check the refund status.
-Sahana