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1 Rookie

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3 Posts

179391

July 8th, 2019 04:00

Wifi Turned Off

Hi,

My wifi on Dell Inspiron has turned off and i cannot turn it on.

I tried to use the option for Fn+F2 which doesn't seem to help either.

Capture0.PNG

I am able to turn on the wifi button as shown above.

But when i go to the option for Airplane mode, the wifi is greyed out and cannot be turned on.

See below.

Wifi is working fine on all other devices but the laptop and the wifi was working fine even on this laptop fw days back. No sure what went wrong since.

Capture1.PNG

9 Legend

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2.7K Posts

March 10th, 2022 23:00

Helpful Troubleshooting:




If still under the purchased warranty, click the "Get Help Now" icon on the right to start a live chat session.

4 Operator

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20.1K Posts

July 8th, 2019 07:00

That is what airplane mode is---wifi turned off as it says on the airplane mode page. Don't use it unless you are forced to on a plane. Run the wifi troubleshooter to find out what other problems you have with your connection.

4 Operator

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4.3K Posts

July 8th, 2019 12:00

Depending on your system configuration, you may not need to use the Fn key with one of the F keys. Use the Winkey+R to open a Run box and enter ncpa.cpl and hit enter. When the window opens, does your Wi-Fi adapter show as available and if it is not enabled, can you enable it? Next, if it isn't working, check the Device Manager and see if the Wi-Fi adapter shows without any warnings. The Device Manager can be opened by right clicking the windows button and select it from the menu. If Airplane mode is enabled, it will disable both the Wi-Fi and Bluetooth.

1 Rookie

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3 Posts

July 9th, 2019 14:00

Mary G,

Thanks for your response.

The airplane mode does shows the wifi turned off.

But the issue I am having is that even when the airplane mode is turned off, still the wifi ON-OFF button is inactive. So, can't physically turn the wifi on.

1 Rookie

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3 Posts

July 9th, 2019 15:00

Saltgrass,

Thanks for the response.

The Wi-Fi adaptor shows enabled but also as NOT Connected.

 

And it shows as enabled 

Capture2.pngWhen I attempt to connect the wifi, it shows the dial as 

below showing wifi is turned off. It does say that it has to be turned ON manually, I don't know how.

Capture2.png

1 Message

December 9th, 2019 20:00

Did this issue get resolved? I have the same exact problem

1 Message

December 29th, 2019 20:00

Had to rest network adapter and it got fixed for me 

2 Posts

August 10th, 2020 14:00

How did you reset the network adapter.  I am having the same problem and have tried so many things, I even bought a new network card and that didn't work either.  So frustrating. 

2 Posts

August 10th, 2020 15:00

I did reset the network adapters but it still isn't working

 

 

4 Posts

September 16th, 2020 09:00

Yeah I’m also having the same problem, I changed the network adapter, and it still says “you aren’t connected to any networks”

September 18th, 2020 12:00

Try this: Enter in your Bios and Reset it into Default.

1 Message

October 7th, 2020 03:00

I also had the same exact problem. Turns out that I had inadvertently pressed Fn + F2 key. I just pressed it again and I can get wifi turn on option again. And it's working fine now.

January 6th, 2021 19:00

Simple Wifi Turn on not worked for me. It worked fine after system restart. 

1 Message

April 15th, 2021 04:00

This happens sometimes when you postpone windows update. Please check the update tab in settings and make sure to install and complete the pending updates. Once the updates are installed, the drivers that are in mixed state are upgraded and should pick up and start upon restart..

1 Message

May 6th, 2021 11:00

Resetting the BIOS/UEFI settings to default resolved this issue for me. 

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