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2 Intern

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591 Posts

1888

February 24th, 2019 05:00

Windows 10 taskmanager not recognizing DDR4

Hi,

I upgraded my memory now windows 10 taskmanager does show 32GB but without the type of memory eg that should be 32GB DDR4 also all the other memory information like speed , form factor,reserved for hardware , used slots is blank

taskmgr.PNG

strange verry strange.The 2 16GB sticks i've used are the same brand and speed.CPU-Z does detect the memory information completely

9 Legend

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12.6K Posts

February 24th, 2019 05:00

Could you please post the model number of your system?

2 Intern

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591 Posts

February 24th, 2019 06:00

I have a Dell inspiron 15 7000 series (7570) i read on the internet that reseating the memory sticks might solve the problem but if that was the problem the system would not work in the first place strange suggestion .

3 Apprentice

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1.5K Posts

February 24th, 2019 08:00

2019-02-24_10-24-08_Hwinfor64_02.png2019-02-24_10-22-12_Hwinfor64.pngI have the same issue, my 16GB of factory RAM shows 16GB Ram and the timing, but no information on the individual Stick of RAM. I use Hwinfo64, Must be something in the software that is not allowing the information to be read. 

2 Intern

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591 Posts

February 25th, 2019 04:00

hi,

Hwinfo64 reads that information fine when i try

hwinfo.PNG

 

hwinfo1.PNG

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