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March 4th, 2022 03:00

wireless mouse battery drain very fast

Dear Dell team,

I have a Dell WM126 Mouse. Mouse is with 1 AA battery. I use it every working day. I turn the mouse off during nights/weekends, but still I have to replace the battery every 20 to 22 days. Last battery I replaced on 11-02-2022 and today again replaced it.

I purchased this mouse in January 2022, mouse is asking for 3rd battery in last 2 months.
If this issue continues, I guess I will be spending more on batteries than the mouse price itself in the next 1 year.

What is wrong with this mouse? what is the solution? Does this problem fall under warranty?

Thanks!

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March 4th, 2022 07:00


@krishnasarkar28 wrote:

 

Does this problem fall under warranty?

 


No.

 

You could try lithium battery instead of alkaline to see if you have better results.

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May 7th, 2024 18:55

Dear Dell Team,

I have this problem too. My new MS300 mouse is using a Duracell AA battery and it has to be replaced every day!!! What is wrong with this? I changed my keyboard and mouse less than a month ago.

Please advise asap.

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