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Community Manager

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January 13th, 2016 01:00

Event list for call home

Hi there ...

Does anybody know if there is any list for Dail home ( call home ) events for Isilon ?

Cheking event reference does not say whether this event will create dail home ( call home ) or not .

thanks !

aya



Community Manager

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7.4K Posts

January 13th, 2016 02:00

Thanks Peter!

So it is kind of a secrecy bihind this...mmm

4 Operator

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1.2K Posts

January 13th, 2016 02:00

The list isn't expanded in the WebUI but the CLI yields:

# isi events notif list --name SupportIQ

      Name: SupportIQ

      Type: supportiq

Recipients:

Categories:

LEVELS  EVENT TYPE

   CE   SYS_DISK_EVENTS (100000000)

   CE   NODE_STATUS_EVENTS (200000000)

   CE   REBOOT_EVENTS (300000000)

   CE   SW_EVENTS (400000000)

   CE   QUOTA_EVENTS (500000000)

   CE   SNAP_EVENTS (600000000)

   CE   WINNET_EVENTS (700000000)

   CE   FILESYS_EVENTS (800000000)

   CE   HW_EVENTS (900000000)

   CE   CPOOL_EVENTS (1100000000)

Specific Event types:

LEVELS  EVENT TYPE

I      SW_CLUSTER_MONTHLY_STATUS (400090001)

Community Manager

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7.4K Posts

January 13th, 2016 02:00

Thanks heaps for the reply! So those are the list of call home candidates? All of those ? If so it would be so many.... Oh!

Or it would depends on event level, like only for critical ...?

4 Operator

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1.2K Posts

January 13th, 2016 02:00

My understanding is that all of these do dial home, but not every event will also generate an SR automatically... only Isiloners would know

39 Posts

January 13th, 2016 02:00

Hello,

If you are looking for SNMP then run below command.

test-2# isi events notifications list

NAME                 TYPE       RECIPIENTS DESCRIPTION

Everything           smtp       3          9 categories, 262 event types

SNMP                 snmp       2          9 categories, 262 event types

Isilon support email smtp       1          9 categories, 1 event types

SupportIQ            supportiq  1          9 categories, 1 event types

ConnectEMC           connectemc 1          9 categories, 1 event types

COPY OF SNMP         snmp       2          9 categories, 262 event types

SMNP

spoon-2# isi events notifications list -n SNMP

      Name: SNMP

      Type: snmp

Community Manager

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7.4K Posts

January 13th, 2016 16:00

hi Chughh27 !

Thanks for the info .... Actually I would like to know which event will be call homed ....

eg, node down , drive fail...

So If I check what  event are in ConnectEMC type , I can find out .. ??

thanks !

aya

39 Posts

January 14th, 2016 10:00

Hello,

You can use reference as given above CE   HW_EVENTS (900000000) this is related to hardware events.

You can look for isi events from cli to get more information.

Thanks

Community Manager

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7.4K Posts

January 14th, 2016 15:00

Ok! Thanks!

Community Manager

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7.4K Posts

January 19th, 2016 20:00

HI guys !

I have got useful info from Expert so would like to share !

Calhome setting and events list>  seems to be in /ifs/.ifsvar/main_config.gc

Begin with ``celog.notification_settings`` would be the one for call home ...

celog.notification_settings.[notification setting Name]

Eg)

celog.notification_settings.nabe {token:30, version:1}

celog.notification_settings.nabe.list_name {token:30} = "nabe"

celog.notification_settings.nabe.recipients {token:30} = "aaa@bbb.com"

celog.notification_settings.nabe.type {token:30} = "smtp"

celog.notification_settings.nabe.event_settings {token:30, version:1}

celog.notification_settings.nabe.event_settings.ev1 {token:30, version:1}

celog.notification_settings.nabe.event_settings.ev1.eventid {token:30} = "500010003"

celog.notification_settings.nabe.event_settings.ev1.warn {token:30} = "2"

celog.notification_settings.nabe.event_settings.ev2 {token:30, version:1}

celog.notification_settings.nabe.event_settings.ev2.eventid {token:30} = "500010004"

celog.notification_settings.nabe.event_settings.ev2.warn {token:30} = "2"

celog.notification_settings.nabe.event_settings.ev3 {token:30, version:1}

celog.notification_settings.nabe.event_settings.ev3.eventid {token:30} = "500010002"

thanks !

Aya

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