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August 12th, 2016 00:00

how to do?can not work normal

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252 Posts

August 12th, 2016 07:00

Hi zhouxl,

If you are having journal issues, you need to contact Isilon Support immediately as you may be at risk for data loss.

Live chat is available here:

https://support.emc.com/servicecenter/liveChat/

Otherwise you can create a service request here:

https://support.emc.com/servicecenter/createSR/

August 12th, 2016 10:00

Blown journals are very, very bad.  You will need to contact support and will go through a detailed flowchart on what actions to take.  They will likely declare a "code red" when escalating the issue internally.  This is serious.

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