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January 7th, 2026 09:41

Isilon H500-Drive interface board fault

In our H500 cluster, we are receiving a Drive Interface Board Fault alert on 1 node. In this case, does the entire node need to be replaced?

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7.7K Posts

January 7th, 2026 16:52

Hello Murat INLI,

Which drive is the error stating that is having faulted?

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January 7th, 2026 17:57

@DELL-Sam L​ 

Hello Sam,

On node 2 "Drive interface Board located in chassis slot 2 has failed. Replace the following component as soon as possible: Compute node"

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January 7th, 2026 18:30

So is it both in node 1 and 2 that are showing the error? You can probably just replace the board. 

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January 8th, 2026 00:16

create SR is best 

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January 8th, 2026 07:29

@DELL-Josh Cr​ 

Yes, there are errors on Node 1 and Node 2. Is it possible to replace only the Drive Interface Board, or does the entire compute node need to be replaced?

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January 8th, 2026 10:18

Hello Murat INLI,

With having errors on both nodes it is best to open a support case for this issue so that we can look at the errors and see what actions are best to take to resolve your issue.

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