Community,

Has anyone ran into the issue where management wanted the response from EMC support to be a little more efficient?  Meaning that if we have a planned outage for a cluster that is connected to ESRS when we intentionally take down a node for maintenance we don't get emails some support stating that the node is offline.  How might I be able to stop known maintenance from showing up as possible issues to EMC support?  Is there a way to send a pre-notification via command line prior to shutting down a node that will stop ESRS from sending notification to support about something that is maintenance and known by the customer?  If you have other ideas feel free to discuss.

Thank you,