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11 Posts
0
910
September 15th, 2016 08:00
OneFS v8.0:Active upgrade
My ISSP shows I have an "Active Upgrade":
"Active Upgrade: isi_upgrade_agent_d is running, but no upgrade process is found in PS_Full"
What is the procedure to stop this? I checked the WebUI, and the code was committed after upgrade.
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sjones51
252 Posts
0
September 15th, 2016 13:00
Hi The_DI,
This sounds like it might be part of a known issue after upgrading to 8.0. There isn't a whole lot of information published just yet, but I would recommend opening a case with Isilon Support to verify. There is a series of information that needs to be gathered.
You can open a ticket here:
http://support.emc.com/servicecenter/createSR
It isn't a public facing article, so you may not be able to see it, but you can have Support reference kb 484510. That will show them what information they need to gather to verify if you are hitting this issue.
RobChang-Isilon
136 Posts
0
September 15th, 2016 13:00
This sounds tricky. I would open a support ticket.