Unable to SHH into isilon node from backend

Question

Hi Team, We have a 20 node cluster and recently we have added 4 new nodes to the cluster. We have added the nodes into management pool. But still we are not able to ssh into the nodes from the backend. Can someone please explain that why we are not able to ssh into the new nodes however we are able to ping it.

DELL-Josh Cr · Answer

Hi, Are they at the same location on the same network as the working ones? Are they the same model devices on the same software version? Let us know if you have any additional questions.

Phil.Lam · Answer

@Ashyyyy,   does ssh clustername-17 work (ssh from real backend)? Maybe IP conflict?

Ashyyyy · Answer

Hi Josh, yes ,the new nodes are on the same network as the working ones. And all are of same model.

Ashyyyy · Answer

yes we are able to connect to cluster, using cluster name.

DELL-Sam L · Answer

Hello Ashyyyy Here is a link to a kb that maybe of assistance. https://dell.to/3gryt7W

Phil.Lam · Answer

@Ashyyyy, Take the new nodes out of mgmt pool and try ping again. if ping is working, then you have IP conflict.

Isilon

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